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SHIPPING & RETURNS


SHIPPING POLICY

Standard, ground shipping domestic shipments have a flat fee of $10 and free return shipping.

Standard, ground shipping orders are processed within 24 business hours and shipped UPS Ground. 2-Day shipping orders are $35. They are processed within 24 hours of that business day and shipped UPS 2nd Day Air. Overnight orders are $50 and must be placed before 2:00pm CST to be shipped same business day. 

All international orders are shipped USPS, and return shipping is not included for these orders. International shipping is $45. 

Multiple item purchases may ship separately from both store locations depending on availability, but there is no additional shipping charge to our customers. 

If there are any special shipping requests or needs, such as in-store pick up, Saturday delivery, etc., please call us, we're happy to do our best to accommodate.

ONLINE RETURN POLICY

We want you to love your Sunroom goods. If you are not head over heels with your purchase, you may return items for a full refund, provided they are in original condition and mailed back within 10 days of original receipt. To initiate a return, please email info@shopsunroom.com or call one of our stores, and we will provide a shipping label (for domestic orders only). 

Shipping fees are nonrefundable. Sale, swimwear & intimates are final sale.


IN STORE RETURN POLICY

New, unworn, unwashed merchandise may be exchanged for store credit within 14 days of purchase. Original receipt must be present. Sale, swimwear & intimates are final sale.

Please note that we are a small operation. If you have any questions or concerns feel free to email us at info@shopsunroom.com or call us in the shop 512.326.1499 (Austin) or 310.317.0944 (Malibu), we'd love to chat!